VALUES

During our day to day activities we may collect personal information (data) about you. This policy details data we collect and why we collect it. If you have any questions about this policy please email us at the address below.

We take your data privacy seriously and may update this page from time to time. This policy was last updated in July 2019.

WHO ARE WE

eBike Systems Ltd, 4th Floor, 50 Mark Lane, London, EC3R 7QR

Telephone: +44 207 389 7088

Email: contact@ebike-systems.com

Website: https://ebike-systems.com

PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Most of the data we collect and process is provided by you when you contact us. Your personal data is used to:

• provide you with excellent customer service
• manage the health, safety and security of clients
• handle enquiries and feedback

COMMUNICATIONS

If you contact us by email or telephone, we may keep a record of that correspondence and any information obtained.

YOUR RIGHTS

We take suitable measures to safeguard and secure all data collected.

You may request a copy of the personal data we hold about you.

We will amend our records if you let us know of any changes.

We retain personal data for the period that it is required for processing and where we are obliged to do so.

For example in accordance with financial record keeping.

We will not share your personal information with a third party unless we are legally obliged to do, for example if we were involved in legal proceedings.

We will hold records for the duration of our business relationship.

Records will be archived after 18 months of inactivity.

COOKIES

Cookies are small pieces of data sent from websites and stored on the users computer while the user is browsing.

Most websites, including this one, use cookies to help improve the way the website works to provide a good user experience.

By continuing to browse the site, you are agreeing to our use of cookies.

For further guidance about cookies see www.aboutcookies.org and www.allaboutcookies.org.